"I had the Westcott Designs leveling kit installed at another shop on my new 4runner. it didn't sit level like it was suppose..."
"I had the Westcott Designs leveling kit installed at another shop on my new 4runner. it didn't sit level like it was supposed to so I brought it to Westcott Designs since they manufactured the kit. They looked at it and found the issue was my coil springs were warped. This was likely caused by tying the truck down too tightly causing the springs to overly compress during shipping. I didn't have the time to file a warranty claim so I was just going to buy new shocks from WD since Toyota doesn't sell the springs alone. Jeff, the owner, wouldn't take my money and switched my coil springs out with the coil springs from his display. The truck sits level now and looks great. I also bout a set of Method Race Wheels from them which they balanced and mounted for me. Good customer service wouldn't justly describe the way Jeff conducts business. He is an honest man who values manufacturing quality products and providing his customers with what is in their best interest even if it will make less money for the company. Eric sits at the front and will coordinate all aspects of of your service to ensure efficiency in getting your truck back to you. He has a wealth of knowledge and is happy to answer any questions as well as steer you into any direction you may need to go. Thanks Westcott Designs. I have some plans for this truck and will be seeing you soon!"